Main menu
Privacy Policy
Effective Date: 01/01/2025
Sterling Group Travel Agency is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:
• Personal Identification Information: Name, email address, phone number, billing address, travel preferences, passport information, and other details necessary for providing our travel services.
• Payment Information: Credit card information and other payment details when you book services through our website.
• Travel Information: Details regarding your travel plans, including flight details, hotel bookings, and activities you are interested in.
• Usage Data: Information on how you interact with our website, including IP address, browser type, device information, and browsing activity.
2. How We Use Your Information
We use the information we collect for the following purposes:
• Booking and Reservation Services: To process and confirm your travel bookings, reservations, and related services.
• Customer Support: To assist with any inquiries, cancellations, changes, or issues related to your bookings.
• Marketing Communications: To send promotional materials, travel offers, and newsletters, if you have opted in to receive them. You can unsubscribe at any time.
• Improving Our Services: To enhance your experience on our website and improve the services we offer.
• Compliance and Legal Obligations: To comply with legal obligations and protect against fraud or misuse of our services.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and access controls to prevent unauthorized access, disclosure, or modification of your personal data.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
• Third-
• Legal Compliance: We may disclose your information if required by law or in response to legal processes such as court orders or subpoenas.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, but we will notify you before this happens.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand your preferences, track usage patterns, and improve the overall functionality of our website. You can adjust your browser settings to manage or disable cookies, but doing so may impact your ability to use certain features of our site.
6. Your Rights
You have the following rights regarding your personal information:
• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
• Opt-
To exercise any of these rights, please contact us at [Your Contact Information].
7. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete that information.
8. Third-
Our website may contain links to third-
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sterling Group Travel
4900 Fournace Place, Suite 200A
wharris@sterlinggrouptravel.com
713 240-